With a solid experience in digital transformation and CRM consulting (Salesforce ecosystem), I currently work as an independent professional, leveraging my skills and expertise to serve my clients.
Having obtained 11 certifications across various Salesforce solution clouds (Sales, Service, and Marketing Cloud), I have been involved in numerous integration projects of Salesforce solutions (in Agile & Waterfall methodologies) for clients operating in diverse industries.
Experiences
Salesforce Project Manager
SFDH Consulting
September 2022
to April 2023
Freelancer
My experience and expertise enable me to support you in your projects, through the following tasks:
‣ Defining the roadmap in collaboration with business stakeholders ‣ Contributing to the business analysis phase and defining use cases ‣ Defining the target solution architecture and overseeing configuration ‣ Facilitating project governance instances: workshops, project committees, steering committees ‣ Managing commitments (scope, timeline, risks...) ‣ Overseeing and coordinating internal & external teams ‣ Writing and validating key deliverables ‣ Assisting with change management and providing training for end users
Salesforce Marketing Practice Lead
iCom by KPMG
December 2020
to July 2022
Full-time
Neuilly-sur-Seine
Management of a new Business Unit (Digital Marketing), working closely with one of the founding partners of the firm:
‣ Leading a team of 10 consultants (7 functional consultants & 3 developers) ‣ Managing integration projects for major clients using Salesforce Marketing Cloud ‣ Contributing to pre-sales activities ‣ Defining the Business Unit's offerings ‣ Contributing to the development of the Partner Program for iCom x Salesforce.
